Frequently asked questions (FAQ’s)

What is Limos.com?
Limos.com is an easy way for you to find limousine service from top-rated providers who match your needs in your area.

How do you choose which limo providers to show me?
Our search results are based on the criteria you provided in your request (type of service, number of passengers, etc.); we compare your request with our list of participating limo companies in your area, and show those that are most relevant for you.

How does Limos.com connect me to the provider?
You submit your contact details (name, phone and/or email). We provide your details to the providers matching your needs, who will respond to your request (instantly in most cases).

How will Limos.com use my email address and phone number?
Limos.com will only use your contact details to connect you to the providers from which you've requested quotes and to confirm your request. We will not share any of your details with any other third parties.

How much does it cost to use this service?
This service is free for the user (the person searching for services). Please note that when calling our toll-free phone number from a mobile phone, operator or carrier charges may apply.

I submitted my contact details to a provider. When will I receive more information?
Most limo companies will respond instantly and any remaining companies should respond within 24-48 hours.

Do I have to purchase anything if I contact a limo company through Limos.com?
No. Limos.com is only a way to connect you with providers relevant to your needs in your area. You are not obligated to make any purchase or accept any offer during or after using this service.

How do I book/reserve the limo service that I want?
You may book the limo service of your choice from the providers that responded to your quote request by contacting the limo company directly. Limos.com does not process bookings.

Can I review limo company ratings?
Yes, we have thousands of actual customer reviews and ratings for our participating limo companies here.

Can I rate a limo company?
Yes! If you have used the company you are rating we encourage you to rate our operators.

Can I provide feedback for Limos.com?
Yes! We appreciate hearing about your experience and will use your feedback to inform future feature decisions. Please send feedback to customerservice@limos.com.

What if I no longer wish to be contacted?
After you have requested or received a quote, simply let the limo company know that you would no longer like to be contacted (via your choice of email or phone).